Patient Survey Results Prove Valuable

Louisiana hospital makes good use of patient surveys – and profits from it.  Leesville Daily Leader:

There’s also a financial incentive. For every survey a patient returns, BJACH receives $100 per survey if rated above 90 percent for overall satisfaction — money that is used to improve services.”

Here it is: http://www.leesvilledailyleader.com/news/x1777819737/Customer-satisfaction-based-on-survey-results

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