Does Your Organization Provide Online Disease Education to Consumers?

Research from Minneapolis marketing firm Russell Herder shows social media is transforming the way patients are disclosing health info and seeking comfort following diagnosis. Is your organization available to them when needed? From Healthcare IT News:

Researchers observed that in light of such high utilization of social media for personal health conversations, clinics, hospitals and other organizations should be sure to provide – or lead their patients to – online disease education and support forums. They also noted that patients’ apparent proclivity to disclose information about an illness reinforces the importance of immediate access to counseling and support after a diagnosis. ”

Curious? http://www.healthcareitnews.com/news/social-media-being-used-platform-disclose-illness

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